Service — §01 Rescue
AI system rescue and maintenance.
For teams with an existing AI or agentic system, built in-house, by a freelancer, or by an agency that has gone quiet, that has stopped working or nobody currently understands well enough to touch.
Signals
Signals you need this.
Output quality has quietly degraded and nobody noticed until customers did.
The original developer or agency is unresponsive or gone.
Nobody on your team can explain what the pipeline is actually doing.
Costs have crept up with no clear cause.
Changes to prompts or models keep breaking something else.
There is no monitoring, so failures surface as complaints, not alerts.
Our approach
Rescue means holding to the same standard as a fresh build.
Diagnosis happens before any code changes, and it's documented, not performed.
Stabilize first — a risky rewrite is a last resort, not a first move.
Everything gets written down, so the system stops being a black box to your own team.
Ownership transfers cleanly if you want it — no dependency on us to keep it running.
What we do
Diagnose
Trace the system end to end, from ingestion to output, and find exactly where the logic breaks or drifts.
Stabilize
Patch the failure modes that are actively costing you, without a rewrite, so the system is reliable again.
Document
Write down what the system does and why, so it is no longer a black box to your own team.
Maintain or hand back
Stay on as ongoing maintenance and on-call, or hand the system back fully documented and owned by your team.
Engagement
How it works
We start with a short diagnostic call to understand the system and the failure. From there, engagements are scoped, fixed or retained, and can run from a one-time stabilization to ongoing on-call maintenance.
Book a diagnostic call